❓Frequently Asked Questions (FAQ) 

Yay! If you’re reading this, chances are you’ve either:
a) already treated yourself (or someone special) to a DIY kit and can’t wait for it to arrive 💌, or
b) you’re still deciding if you should hit that “add to cart” button (hint: you should 😉).

Either way—HOORAY, we’re so happy you’re here! 🎉

🌍 Important Note For International Orders 

(Orders shipping outside of Singapore)

DUTIES & TAXES

If you’re ordering from overseas, your package may be subject to import taxes, customs duties, or fees depending on your country’s laws. These charges are separate from our shipping fee and are the buyer’s responsibility.

• We ship from Singapore and can’t cover or predict these additional costs.

• It’s the buyer’s responsibility to check local import laws before placing an order.

• If customs seizes or returns your order, we sadly cannot offer refunds on the product or shipping.

• If you’d like us to re-ship a returned order, the additional shipping cost will need to be covered by the buyer.

We know that’s a lot of fine print—but we want to be upfront so your Honey & Bear package arrives as smoothly as possible! 🐻💛